Help

At KUKU, we like to keep things simple. Below you'll find answers to the most common questions.

Shipping & Delivery

At the moment we currently only ship within the UK International shipping maybe available in the future - please sign up to our newsletter for updates.

Orders are usually dispatched within 2-3 working days, unless it is a pre-order item

You'll receive a tracking link once your KUKU order is on its way

 

Returns & Exchanges

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original KUKU packaging

To start a return, email us at lucy@kukukollection.com

 

Sizing & Fit

Please see product description of each item on the Catalogue's page

 

Payments

We accept all major credit cards (not AMEX), Paypal and Apple Pay.

Every transaction is secure and encrypted.

 

 

KUKU Cashmere Waitlist

Be the first to know when our luxurious cashmere collection drops